Guests enjoying the deck on a private charter
Booking FAQ

What's the Policy If I Need to Reschedule?

Changing your date is different from cancelling — if you just need to move your charter, message us as early as possible to work out a new date.

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Different from cancellation policyMessage us as early as possibleSubject to availability on the new dateSame deposit usually carries over
The Short Answer

What's the Policy If I Need to Reschedule?

Rescheduling is different from cancelling. If your plans change and you want to move your charter to a different date rather than cancel outright, the best thing to do is message the team as soon as you know, so there's the most time to work with. Boating Puerto Rico will do its best to move your existing deposit to a new available date at no extra charge, subject to what's actually open on the calendar. This is separate from the cancellation policy, which specifically covers a full refund if you cancel 48+ hours ahead of departure rather than rebooking a new date.
What to Know

Here's the breakdown

🔄

Reschedule ≠ Cancel

Moving your date is handled differently than cancelling outright — message us to work it out.

⏰

Earlier Is Better

The sooner you reach out, the more flexibility there usually is to find a new date.

📅

Subject to Availability

Your new date depends on what's actually open — not guaranteed, but the team will try to accommodate.

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FAQ

Rescheduling Your Charter FAQs

Can I reschedule instead of cancelling my charter?

Yes — message the team as early as possible and they'll work to move your deposit to a new available date.

Is rescheduling the same as the cancellation refund policy?

No, they're separate. The 48-hour full-refund policy is specifically for outright cancellations, not date changes.

Will I lose my deposit if I reschedule?

No, the goal is to carry your deposit over to the new date, subject to availability.

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